2818 Miles Avenue, Suite 3, Bronx, NY

Frequently Asked Questions

A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise

General FAQ

We provide three tiered packages—Gold (Full-Service), Essential (Balanced), and Bronze (Core Support)—so landlords can choose the level of service that best fits their property needs.

The Gold Package offers full-service management, including unlimited tenant liaison support, preventive maintenance, vendor discounts, compliance oversight, and cost-saving recommendations.

Yes. Landlords can upgrade or downgrade their package as their property needs change, ensuring flexibility without disruption to ongoing management.

Yes, we manage properties across all five NYC boroughs, with a strong focus on the Bronx for local expertise.

We recommend scheduling a consultation with our team. We’ll review your property size, tenant base, and management goals to help you select the best package.

lease inquiries

Lease inquiries can be made through the Tenant Portal or by submitting a contact form on our website.

Applicants typically need proof of income, identification, and rental history. Additional documents may be requested depending on the property.

Yes, Rave Homes NYC has extensive expertise in Section 8 and HPD lease management across the Bronx and NYC.

Yes. Renewal requests and updates are managed through the Tenant Portal, and reminders are sent in advance.
You can submit a question via the Tenant Portal or contact our leasing team directly using the phone/email listed on the Contact Page.

Landlord / Investor

The Landlord Portal provides a clear financial dashboard, showing collected payments, outstanding balances, and downloadable reports.
Yes. We perform HPD-compliant tenant classification and screening to ensure appropriate occupancy and reduce risk for landlords.
We handle Section 8 and HPD compliance, inspection reminders, and required documentation to keep your properties in good standing.
Investors gain access to our T.R. System™ (Tenants & Returns), mentorship for REP status, cost segregation strategies, and long-term asset growth.
Yes. Each property under management has its own secure backend view within the Landlord Portal, accessible only by the property owner.

Tenant

Tenants can log in to the Tenant Portal, select “Submit Request,” and track the progress of repairs in real time.
Rent payments can be made securely through the Tenant Portal, where you can also view balances and download receipts.
Yes, lease agreements and notices are stored in the Tenant Portal for quick access and download.
Tenants can leave reviews directly through the Tenant Portal. These reviews help us improve our services and maintain accountability.
Emergency contact details are available in the Tenant Portal and in your lease documents. For urgent repairs, we recommend calling the emergency line provided.